We want you to be completely satisfied with your purchase. If for any reason you are not, we are happy to assist with a return or exchange of your purchase.
Simply contact our customer service team and we will guide through the process to ensure smooth and hassle-free experience.
Customer Service Department on 1800 33 88 88
Email: [email protected]
See our Return Policy.
Great product and arrived promptly
happy with product
Super easy to construct nice and sturdy. Hoping the possums like it as much as I do.
Very quick delivery, easily put together and placed in location. One very happy possum already at home!
Some instructions would be great.
The possum didn’t like it. Some instructions might have helped
Possum seems happy with his home
Just what we needed to rehouse our possum from our roof
Didn’t come with assembly instructions, however when I emailed the company asking for the instructions, they were quickly provided.
The speed of your service is excellent, however the possums have just relocated to another part of the roof. We have two large possums and I don’t think they fit through the whole in the box. Possibly we were sent a bird box instead? Even a small cat wouldn’t fit through the whole. Anyway the box is high up in a large gum tree empty. Followed all the instructions. Hubby is a CCTV expert and we set up cameras on the roof, the possums are having a great time at night but sadly not interested in the box.