If you would like to arrange a return, please contact us:
Customer Service Department on 1800 33 88 88
Email: [email protected]
Our customer service team will help to arrange the return of your product. You must return the goods in their original packaging along with all included accessories and bonus products (if any).
See our full terms and conditions.
Rubbish – it died after 6 months & Pestrol refused to refund it.
They admitted it was faulty, and sent it back “repaired”, only it was missing parts and more broken than before.
If you do buy one, good luck with their terrible customer service when you have to inevitably return it.
Love it works a treat I hope scratching and spraying are going a thing of the past
Thank you
Replacement pod how long do they last at
regular intervals of 4hrs x4days a week
So can you let me know where to get them
Regards Ian Mackenzie
Globe died after short time. Purchased 2 replacements to make most of postage. Within a month the transformer is dead. Replacement transformer is out of stock. I guess I’m not the only one. Waste of money and belongs in the garbage as pictured. Selling 2 replacement globes if interested plus postage haha
This is our 2nd one and seems to be working well
It certainly has rid us of all the little moths and working on our 1/4 acre block slowly.
Prompt delivery, it does catch the moths well and there are fewer mosquitoes- though not all gone (yet!)
I have not seen a mozzie in my backyard so far
It does seem to work but it probably has caught more moths than mosquitos
Found it very effective. Still have mosquito’s but had a cup full in the tray after 3 days
Lasted 1 year and the internal controller blew up.
Was on a timed circuit to turn on at dusk and turn off at sunrise.
Cheap rubbish.
I bought this for outside. Seem to be catching a lot of small moths, I can’t see the mosquitoes in the collection tray. However I have noticed a reduction in the mosquitoes on the verandah that hide behind the chairs and in the plants. I put it behind the chairs which isn’t quite what the instructions say. I leave it on 24/7. If it lasts a couple of years I would say it is worth the money compared to a normal bug zapper.
This mozzie catcher is fantastic, it has caught so many mozzie and other bugs in a short period of time, very happy with the purchase, not so happy that this is our second trap, first one lasted just over a year, just out of the warranty period and because we had so many baits left from the first one we decided to get another. Hopefully this one will last bit longer….in saying that we have had it on 24/7, undercover at the recommended height….still we thought it should last longer than that.
Was given as a gift – not sure yet if it has worked
10 star service allround..globe did stop working after 3 weeks but prompt replacement was sent without hesitation so very happy..catching insects very well…thankyou
My second Pestrol purchase from Pestrol. I have one inside style and now the terminator for outside and excited to say yes they work!!! Highly recommend!
Simple to set up, easy to empty, mosquito free on our deck now. Had it for a month and it is awesome.
I love the terminator.
I also bought a $15 24 Hour Timer 1 Socket for the terminator to turn on at dusk and turn off at dawn to ensure it is on every night during summer.
It does the job and if I have a plague of mosiqotoes I do also spray the house/garden as no product can be 100%. I try to avoid using chemicals and why I bought the terminator.
All I need now is all my neighbours to buy one.
early days but does seem to be reducing the number of mosquitoes in the area, looks good and very quiet