If you would like to arrange a return, please contact us:
Customer Service Department on 1800 33 88 88
Email: [email protected]
Our customer service team will help to arrange the return of your product. You must return the goods in their original packaging along with all included accessories and bonus products (if any).
See our full terms and conditions.
The product arrived promptly and has performed well catching several rats.
Worked like a charm. Simple, effective, solid. Caught 2 rats (some kind of native rate) in the first 2 hours… then 1 per day for the next couple of days. Rats captured, unharmed. Happy customer.
Great product and catches cane toads to.
This took a while for us to get it right, but once we put in the right bait (old bits of fat from steak that had been dried out a bit or old tough bacon) that the rats had to work on a bit, we had great success. It is really effective and not too big (though check the dimensions).
I installed a motion detection mini camera to monitor the trap. The rodent twice escaped. They put there front feet firmly planted on the cage floor at the door and use their head to push open the door. It needs like a locking mechanism to stop this.
Rat trap is catching rats regularly.
Better quality product, and far cheaper, than what’s available at the local hardware store. Plus it actually works!
Product excellent but “ how did we do’s” totally annoying
Some of the rats we are catching are Australian native ones. Glad to be able to catch and release in a better place for them.
successful so far, good product, bait attachment could be better
Perfect, strong, sturdy, exactly as pictured and well made. I cannot understand how the guy that rated this trap a two found his, but nothing is getting out of mine alive, yet they are not so heavy as to dissuade the rat from climbing in to take the bait!
I was wanting to add to traps that I bought locally for over $50 each. These are better made, less than half the price, and arrived to country NSW in less than two days!
It is not strong enough to stop a rat from pushing it open after it snaps shut. It should have a locking mechanism to prevent the captured animal escaping. I can rig up a solution but didn’t think I would have to.
Best product on the market. I wish it was just a little larger to accommodate our big boys.
Took a few nights to catch a very smart rat, but we eventually placed the trap in a good spot. The trap was easy to handle, and made transporting and releasing it very easy and stress-free.
Easy to set and is effective against rats, and sometimes mice.
The rat trap was instantly effective – catching five rats in five days. Customer service via phone was very helpful and positive.
Looks good, no rats yet