If you would like to arrange a return, please contact us:
Customer Service Department on 1800 33 88 88
Email: [email protected]
Our customer service team will help to arrange the return of your product. You must return the goods in their original packaging along with all included accessories and bonus products (if any).
See our full terms and conditions.
Haven’t caught anything yet but the company’s service was great
It looks like a great product with a good design but , to date, we have not caught anything. The bait is untouched so it is not a trap problem. We are in the process of trying different locations.
I only thought I had 2 rats..
I was very wrong, there were 7 large rats in the trap!!
Highly recommend this trap!
The trap arrived very quickly, but there were no instructions, hints or tip with it. I used the Pestrol site and to date after a month still haven’t had a response, so not sure what’s going on there.
I have managed to catch upto 5 rats at a time near my chicken coup with this trap, would highly recommend
have only caught 4 maybe we are doing something wrong you maybe able to help us
Didn’t catch any rats in this one, I feel like our rats are probably finding a food source at a neighbouring property and so weren’t interested in climbing in the trap to get what was offered there. However, the reason for the low rating is the trap size. If this was to hold multiple rats they’d have to be standing on each other’s heads to fit. One rat would be a squeeze, let alone several. Domestic rats are pretty hefty and this trap is just a bit too small for purpose.
Well made. As stated it is a rat trap so the weight required to activate the gate will not be activated even by a large mouse. Will donate to my son on his farm.
Great trap. Caught 3 big rats the first week.
I gave 4 stars and not 5, only because we are yet to catch this pesky but huge rat. Sly thing took the bait once and got back out. I’ve seen him and I think he’s just too big for this trap. I’ve tried different bait- cheese, banana, peanut butter on bread. Apart from being outsmarted by a filthy pest, I love the design. It’s a humane way of catching rats and mice and I don’t have to worry about getting my fingers snapped in a trap when I set it.
Looks good
Live catching in multiples is wonderful and the ability to release native animals is an essential bonus.
All of your rat-mice traps have caught rodents within 20 or so mins of being set, and keeps on luring them in every time we re-set, wonderful product as are all your products
Simple but as described, I expected it to be a little bigger
very well made trap, ideal for purpose and effective
This is the best trap we have tried for around our chicken coop, sometimes catching multiple rats in one go, even catching them on occasion when I have forgotten to bait it. Well worth the money!
Great product, nice alternative to wary rats that won’t go into other traps, got 2 rats on second night of use.