We want you to be completely satisfied with your purchase. If for any reason you are not, we are happy to assist with a return or exchange of your purchase.
Simply contact our customer service team and we will guide through the process to ensure smooth and hassle-free experience.
Customer Service Department on 1800 33 88 88
Email: [email protected]
See our Return Policy.
Haven’t caught anything yet but the company’s service was great
It looks like a great product with a good design but , to date, we have not caught anything. The bait is untouched so it is not a trap problem. We are in the process of trying different locations.
I only thought I had 2 rats..
I was very wrong, there were 7 large rats in the trap!!
Highly recommend this trap!
The trap arrived very quickly, but there were no instructions, hints or tip with it. I used the Pestrol site and to date after a month still haven’t had a response, so not sure what’s going on there.
I have managed to catch upto 5 rats at a time near my chicken coup with this trap, would highly recommend
have only caught 4 maybe we are doing something wrong you maybe able to help us
Didn’t catch any rats in this one, I feel like our rats are probably finding a food source at a neighbouring property and so weren’t interested in climbing in the trap to get what was offered there. However, the reason for the low rating is the trap size. If this was to hold multiple rats they’d have to be standing on each other’s heads to fit. One rat would be a squeeze, let alone several. Domestic rats are pretty hefty and this trap is just a bit too small for purpose.
Well made. As stated it is a rat trap so the weight required to activate the gate will not be activated even by a large mouse. Will donate to my son on his farm.