We want you to be completely satisfied with your purchase. If for any reason you are not, we are happy to assist with a return or exchange of your purchase.
Simply contact our customer service team and we will guide through the process to ensure smooth and hassle-free experience.
Customer Service Department on 1800 33 88 88
Email: [email protected]
See our Return Policy.
Excellent product. Caught the mouse, that had been eluding us using cheap traps from Bunnings, on the first night. Humane as it had room for mouse to move about inside trap till morning. Easy to release.
Finally, a trap that’s built well!
If you’re trying to catch rats this trap is useless. The distance from the door to the trigger is shorter than the length of a rat so its tail is still in the doorway when triggered, meaning the door will never latch closed and the rat can escape. After feeding rats for several nights, this trap is in the bin.
Hey Clinton,
Sad to hear that your experience with the trap was not ideal. Pestrol has been selling the Double Ended Rodent Trap for close to about 20 years, while it can be effective in majority of cases, we are dealing with wild animals, and with size and weight changes between species of rats (even just regular variability within the same species of rat) it can lead to a minority of cases where the rat could be too large for the unit to latch and lock properly. This is part of the reason we have a 30-day money back guarantee, so I’m at least glad we were able to refund your purchase after the trap was sent back to us.
Great trap, well made and worked a treat.
Great product well made
Already got 1 rat in it – they are well built and work!!!
The trap is very well designed and built.
At present I haven’t had a catch but that has not been a failure of the trap.
Excellent unit would recommend.
I have multiple trap types and this has been by far the most successful for me. Sure, it can only catch one pest at a time but one is more than none. The only thing is it’s a live catch trap so if you’re squeamish ……
One thing to keep in mind is the physical room that the trap requires. It doesn’t squeeze into places that mice like to be. It is what it is and it is.
Would I buy this again? Heck I’m probably going to buy a second one so yeah, I would
Well made