We want you to be completely satisfied with your purchase. If for any reason you are not, we are happy to assist with a return or exchange of your purchase.
Simply contact our customer service team and we will guide through the process to ensure smooth and hassle-free experience.
Customer Service Department on 1800 33 88 88
Email: [email protected]
See our Return Policy.
Arrived looking like it was not brand new!
Hi Sandra, sorry for the concern with your new product that you believe is not new. Checked with our downstairs warehouse manager and packers. Whilst we resell them for another Australian company, we believe all the stock we receive from them is brand new, however, please reach out if you would like us to swap that out for you, or reach out if you need anything else and we will certainly make it worthwhile for your frustration.