Welcome to our website. Pestrol, a division of Lifestyle Logic Pty Limited (“we,” “us,” “our”), provides access to our website and services to you subject to the following Terms and Conditions. By using our website, including making purchases, you agree to these Terms and Conditions as updated from time to time. We encourage you to review these terms regularly.

Amendments to Terms

We reserve the right to modify these Terms and Conditions at any time. Your continued use after any amendments signifies your acceptance of the changes.

Product Information

  • Accuracy: We aim to describe and display our products accurately. However, we cannot guarantee that descriptions, images, or any other content are error-free. Should we notice a misdescription, we reserve the right to correct it.
  • Images: Product images are for illustrative purposes only. Actual product colours and designs may vary.

Purchasing Products

  • Age Requirement: You must be at least 18 years old to purchase our products.
  • Product Availability: We try to keep our product listings current but cannot guarantee availability.
  • Charges: Additional charges for packaging and postage will apply, calculated at purchase. Some orders may qualify for free delivery.
  • Personal Information: We require your contact and payment details for order processing. We will protect your information, but cannot be held liable for unauthorized access due to external factors.
  • Order Acceptance: We aim to accept or reject orders within 72 hours. Orders unacknowledged after ten days are considered rejected. We reserve the right to refuse orders due to stock unavailability or pricing errors.
  • Delivery: Delivery terms, including title transfer and risk of loss or damage, are as stated on our website.

Shipping Information

  • Australia-Wide Delivery: We deliver to residential and business addresses across Australia. Deliveries require a signature unless an authority to leave is provided.
  • International Shipping: Delivery times vary by destination. Customers are responsible for customs or import duties.
  • Delivery Charges: Standard, Premium Dispatch and Local – Pickup options are available, with charges and dispatch times specified on our website.

Returns and Refunds

  • Satisfaction Guarantee: We offer a money-back guarantee on specific products. If unsatisfied, please contact us for a return authorization.
  • Return Conditions: Products must be returned in new condition, in original packaging. Return shipping costs are the customer’s responsibility, except for products that are DOA (Dead on Arrival) or damaged items.
  • Refund Processing: Authorized refunds are processed within 30 days.

Site Use

  • License: You are granted a limited license for personal use of our website content, subject to copyright restrictions.
  • Intellectual Property: All content is our property or used under license. Use of our trademarks without permission is prohibited.
  • Hyperlinks: We are not responsible for the content of linked websites.

Legal Provisions

  • Disclaimer: We do not guarantee the website’s accuracy or completeness and are not liable for any damages related to your use of the site.
  • Limitation of Liability: Our liability is limited to the maximum extent permitted by law.
  • Indemnification: You agree to indemnify us against all claims arising from your use of the website.
  • Force Majeure: We are not liable for delays or failures in performance resulting from events beyond our control.
  • Jurisdiction: These terms are governed by Australian law. Disputes will be resolved in Australian courts.
  • Privacy Your privacy is important. Our Privacy Policy, accessible from our homepage, outlines our data handling practices.

By accessing and using our website, you agree to these Terms and Conditions.